辦公室日常事務英文班

談例行公事 / 商務信函 / 會議技巧

辦公室日常事務英文班|中文說明

課程 功能/主題文法 商務寫作
1 介紹及交流資訊:
與同學見面並交換個人資訊; 詢問/提供資訊 Wh-問題 商業信函格式-1

2 澄清意義:
澄清/確認 澄清例程為固定形式 商業信函格式-2

3 工作比較:
工作偏好 形容詞比較級 商務信函格式-3

辦公室日常事務英文班

4詢問能力:
談能力、興趣 情態動詞:能夠、擅長、喜歡 一份履歷

5飯店入住:
酒店例程 Wh 問題和問題例程回顧 傳真格式,索取信息

6 辦公室日常事務:
談例行公事、頻率 頻率副詞 備忘錄

》多元的商業職場應用課程

7 預約和召開會議:
時鐘時間、約會、請求、建議時間; 會議/會議的語言。 請預約的商務信函。 會議技巧。

8 近期經歷:
談最近發生的事 一般過去式 Report

9 個地點:
詢問/陳述地點 地點介係詞 非正式註釋

10 1-9 班複習及期中考

11 路線:
詢問/給予指示 祈使語氣、地點和方向介詞 指示指示的信件

12 描述流程和表達技巧:
描述如何做某事; 一些基本的演講技巧。 命令式、序列標記 機器指令。 演講技巧。

13 陳述偏好與示範研討會:
詢問/陳述偏好、比較。 學生在課堂上做一些示範。 形容詞比較級。 用於展示產品/項目的語言。 預訂飯店

14 目前的活動:
談當前行動 簡單現在式、現在式連續 非正式傳真、道歉

15 使用電話:
電話慣例 固定形式的問題/答案 電話留言

》英文電話和Email班

16 投訴:
投訴、道歉、說明行動方案 以固定形式進行合規答覆 商業投訴信

17 建議:
給予建議、建議 情態動詞、虛條件 商業信函提出建議

18 請求許可:
請求/關於/給予許可、義務 情態動詞(許可、義務) 辦公室規則

19 未來計劃:
詢問/陳述未來的計劃、可能性、預測將來時態個人備忘錄陳述計劃

20 11-19 課複習及期末考

辦公室日常事務英文班|英文說明

ClassFunction/TopicGrammarBusiness writing
1

Introductions and exchange information:

Meeting your classmates and exchange personal information; Asking/giving information

Wh-questionsBusiness letter format-1
2

Clarifying meaning:

Clarifying/confirming

Clarification routines as fixed formsBusiness letter format-2
3

Comparing jobs:

Job preferences

Comparative adjectivesBusiness letter format-3
4

Asking about ability:

Talking about ability, interest

Modal verbs: can, is good at, likes toA resume
5

Hotel check-in:

Hotel routines

Review of Wh-questions and question routinesFax format, requesting information
6

Office routines:

Talking about routines, frequency

Frequency adverbsMemos
7

Making appointments and holding a meeting:

Clock times, appointments, requests, suggestions

Times; languages for conference/meeting.Business letter requesting an appointment. Meeting skills.
8

Recent experiences:

Talking about what happened recently

Simple past tenseReport
9

Locations:

Asking about/stating location

Prepositions of locationInformal notes
10Review of classes 1-9 & Mid-term exam
11

Directions:

Asking for/giving directions

Imperative mood, prepositions of location and directionLetter giving directions
12

Describing processes and presentation skills:

Describing how to do something; some basic presentation skills.

Imperative, sequence markersMachine instructions. Presentation skills.
13

Stating preferences and presentation workshop:

Asking for/stating preferences, comparisons. Students do some presentation in class.

Comparative adjectives. Languages for presenting products/projects.Making hotel reservations
14

Current activities:

Talking about current actions

Simple present, present continuousInformal fax, apology
15

Using the telephone:

Telephone routines

Questions/answers in fixed formsTelephone messages
16

Complaints:

Complaints, apologies, stating courses of action

Compliant responses as fixed formsBusiness letter of complaint
17

Advice:

Giving advice, suggestions

Modal verbs, unreal conditionalBusiness letter making suggestions
18

Asking permission:

Asking for/about/giving permission, obligation

Modal verbs (permission, obligation)Office rules
19

Future plans:

Asking about/stating future plans, possibilities, predictions

Future tensesPersonal memos stating plans
20Review of classes 11-19 & Final exam

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