高級商用英文班 / 課程特色
課程教學內容以商用英文為主,主軸為強化學員英語溝通技巧及增加在工作上所需的字彙量,學員於課堂上有更多和老師互動及練習的機會,老師也更能瞭解個別學員的差異化,讓每位學員都能穫得有效率的學習並快速的提昇英文能力,進而在工作上使用英文更得心應手。
高級商用英文班 / 主要內容
| Class | Topic | Business communication |
| 1-2 | Working life | ．talk about your work and responsibilities．introduce yourself and others．express interest in conversation．talk about routine activities |
| 3-4 | Projects | ．talk about projects．update and delegate tasks．start and end phone calls．Talk about current activities |
| 5-6 | Leisure time | ．talk about your work-life balance．talk about your likes and dislikes．exchange contact details．end conversations politely．talk about past experiences |
| 7-8 | Services ＆systems | ．talk about services and systems．explain how something works．introduce information．make comparisons |
| 9-10 | Customers | ．talk about customer service．get information．make and change arrangements．start a conversation on the phone．talk about the future．manage customer feedback |
| 11-12 | Guests ＆visitors | ．talk about business travel．welcome visitors．make and respond to offers．talk about work rules and regulations |
| 13-14 | Security | ．talk about security in the workplace．explain and ask about changes．introduce and respond to news．talk about change and consequences at work |
| 15-16 | Working together | ．talk about working in terms．present and discuss plans．encourage people．talk about your future goals |
| 17-18 | Logistics Final Exam | ．talk about logistics and supply chains．place and handle orders．leave a voicemail message．report problems or disagreements |
課程主題 商務溝通
1-2 工作生活
．談談你的工作和職責
．介紹一下你自己和其他人
．表達對談話的興趣
．談論日常活動
3-4 項目
． 談論項目
． 更新和委派任務
． 開始和結束通話
． 談論目前的活動
5-6 休閒時間
．談談你的工作與生活的平衡
．談談你的喜好
．交換聯絡方式
禮貌地結束談話
． 談談過去的經歷
7-8 服務與系統
． 談談服務和系統
． 解釋某事如何運作
．介紹訊息
． 進行比較
9-10 名顧客
． 談論客戶服務
。獲取資訊
． 作出及改變安排
．透過電話開始對話
． 談論未來
．管理客戶回饋
11-12 嘉賓及訪客
． 談論商務旅行
．歡迎來訪者
．提出並回應報價
．談工作規章制度
13-14安全
． 談工作場所的安全
．解釋並詢問變化
．介紹並回應新聞
．談論工作中的變化和後果
15-16 一起工作
． 談論工作的術語
． 提出並討論計劃
． 鼓勵人們
．談談你未來的目標
17-18日
後勤期末考
． 談物流和供應鏈
． 下訂單和處理訂單
． 留下語音留言
．報告問題或分歧
台北市南京東路三段260號3樓
FACEBOOK
LINE即時諮詢